We want you to be completely satisfied with your purchase at SuperReleaf.com. We stand by our products and ensure their quality. If you are not completely satisfied with your online purchase, you may return the product for full refund or exchange within 30 days of your purchase date. If you purchased a product as part of a bundle or gift, please return the entire bundle within 30 days of your purchase date to receive an exchange or refund.
Simply return the item with all labeling attached along with your original packing slip to:
ATTN: Returns Processing
P.O. Box 4189
Cave Creek, AZ 85327
Please indicate whether you want a refund or replacement, and a brief explanation for your return. If we don't know we can't fix it. We are so sorry but shipping charges are not refundable. For your protection, we suggest you return items via UPS or insured parcel post.
Damaged Items or Our Error
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the box to show some wear; however, if damage occurred to the item(s) in your shipment, please email us immediately at cs@SuperReleaf.com. Please report all damages within 48 hours of receipt.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.
If you’re returning the product because we made an error, please email us at cs@SuperReleaf.com. We’ll promptly send you a prepaid UPS shipping label to return the product to us.
Thank you for your commitment to taking care of it, naturally and ordering from Super Releaf.